Legal
Privacy policy
Last updated January 1, 2026.
This page explains what information Willow House collects through this website and what we do with it.
What we collect
When you send the contact form, we receive the name, email address, phone number and message you enter. We use it only to reply to you.
Online booking happens on our booking provider's site, not this one. Their privacy policy covers the details you enter there.
Our host may keep standard server logs, such as IP addresses and the pages requested, to keep the site running and secure.
Cookies
This site does not set tracking or advertising cookies. If that changes, we will update this page first.
Who we share it with
We do not sell your information. Form messages are stored by our hosting provider, which processes them on our behalf.
How long we keep it
We keep messages as long as we need them to answer your question, then delete them.
Your choices
You can ask us to see, correct or delete the information we hold about you. Email hello@example.com and we will reply within 30 days.